Client Rights & Privacy

Client Rights & Privacy

Client Rights:

You have the right to:


·      Considerate and respectful care in a safe, comfortable environment.

·      Personal privacy and confidentiality.

·      Be treated with dignity.

·      Create an advanced directive. Know the names of health care providers and their role in your care.

·      Treatment by compassionate, skilled, qualified health professionals.

·      Be informed about and participate in your care and treatment plans.

·      Be free from seclusion and chemical or physical restraints of any kind that are not medically necessary and the least restrictive effective approach.

·      Be free from all forms of abuse or harassment.

·      Request medically appropriate and necessary treatment.

·      Refuse treatment as allowed by laws.

·      Know what safety measures may be used during your care.

·      Ask for a second opinion about your care.

·      Proper assessment and management of your pain or discomfort.

·      Request an interpreter.

·      Review and obtain copies of your records.

·      Receive treatment in an environment that is sensitive to your beliefs, values and culture

·      Be informed about the care you will need after discharge.

·      Receive information about and an explanation of your bill.

·      Express a complaint or grievance by contacting A.B.I. Resources at 860.942-0365

·      To contact the Connecticut Department of Public Health or the Joint Commission on Accreditation of Healthcare Organizations if you are not satisfied with the outcome of your grievance


​Client  Responsibilities:

At A.B.I. Resources, these are your responsibilities as a Client :

·      Give us complete information about your medical history, including any medications you may be taking.

·      Tell us what you need. If you do not understand your care plan, ask questions.

·      Be part of your care. It is important for you to tell us how you want to partner in your care.

·      If you are not satisfied with your care, please tell us how we can improve.

·      Follow our guidance in helping you get well.

·      Be considerate of the rights of other Clients, families and A.B.I. Resources personnel.

·      Give us any insurance information we need to help get your bill paid and fulfill financial obligations to A.B.I. Resources.

For questions or more information about your Rights & Responsibilities, contact A.B.I. Resources at 860.942.0365

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Providing Disability Support Services Across Connecticut 

Services include Housing Assistance and Options, Supported Employment, Pre-Vocational Services, Job Coaching, Independent Living Skills Training, Cooking Skills Training, Companion Services, Connecticut Brain Injury Support Groups, Recovery Assistants, State Benefit Assistance, Arts Program, Music Production Program, Media Production Program, Assisted Living Services, Hygiene and Bathing Skills Support, Homemaking and Cleaning SkillsGroup Day Supports, Disability Advocacy, Residential Programming, Specialized Private Pay Brain Injury Support Staffing Options and much more.

A.B.I. RESOURCES © Copyright 2021

Fax: 1-860-464-4960

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