Do you know of a person that may need help?
Emergencies / Wellness checks / Mental Health Crisis / safety concerns
Here are some resources that can help.
Emergencies and calling 911
Calling 911 And Talking With Police.
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If a situation escalates into a crisis, you may have to call the police. Thankfully, there are a few things you can do to keep the situation as calm as possible.
On The Phone
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Share all the information you can with your 911 operator. Tell the dispatcher that your loved one is having a mental health crisis and explain their mental health history and/or diagnosis. If the police who arrive aren't aware that a mental health crisis is occurring, they cannot handle the situation appropriately. Many communities have crisis intervention team (CIT) programs that train police officers to handle and respond safely to psychiatric crisis calls. Not every police officer is trained in a CIT program, but you should ask for a CIT officer if possible.
During A Crisis
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Police are trained to maintain control and ensure safety. If you are worried about a police officer overreacting, the best way to ensure a safe outcome is to stay calm. When an officer arrives at your home, say "this is a mental health crisis." Mention you can share any helpful information, then step out of the way. Yelling or getting too close to the officer is likely to make him feel out of control. You want the officer as calm as possible.
Be aware that your loved one may be placed in handcuffs and transported in the back of a police car. This can be extremely upsetting to witness, so be prepared.
What Can The Police Do?
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Transport a person who wants to go to the hospital. A well-trained CIT officer can often talk to a person who is upset, calm him down and convince him to go to the hospital voluntarily.
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Take a person to a hospital for an involuntary evaluation. In certain circumstances, police can force a person in crisis to go to the hospital involuntarily for a mental health evaluation. The laws vary from state to state.
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Check on the welfare of your family member if you are worried about them or can't reach them. Call the non-emergency number for the police department in your community and explain why you are concerned. Ask them to conduct a welfare check.
If you have questions about the laws in your state, talk to your local police department.
Mental Health Crisis
Connecticut Psychiatric Mobile Response Teams
BHCARE - CRISIS SERVICES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS
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Phone: 1-203-736-2601
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Address: 435 East Main Street Ansonia
view map, CT 06401 -
Clinical staff will assess adult callers who are in crisis, and will provide on-site psychiatric crisis intervention when appropriate. Mobile service available M-F: 8:30am-5pm. After hours, South Central Crisis Services (SCCS) provides telephone coverage M-F: 5pm-8:30am, with mobile coverage until ...
BHCARE - SHORELINE: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS - SHORELINE
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Phone: 1-203-483-2630
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Address: 14 Sycamore Way Branford
view map, CT 06405 -
Telephone crisis intervention for any Branford, East Haven, Guilford, Madison, North Branford, North Haven resident is available M-F: 8:30am-5pm. Psychiatric mobile response 24hrs/7days. After hours, South Central Crisis Services (SCCS) provides telephone coverage M-F: 5pm-8:30am, with mobile cove...
BRIDGES HEALTHCARE, INC.: ADULT MOBILE AND ADULT CRISIS SERVICES
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Phone: 1-203-878-6365
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Address: 949 Bridgeport Avenue Milford,
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view map CT 06460
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Provides telephone response and mobile crisis intervention for adult residents of Milford, Orange or West Haven only. Phone response is 24hour/7day. Mobile response team will meet individuals in the community M-F: 9am-5pm. After hours, South Central Crisis Services (SCCS) provides telephone cover...
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Phone: 1-860-293-6335
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Address: 500 Vine Street Hartford,
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view map CT 06112
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Psychiatric mobile crisis for adults in Avon, Canton, Farmington, Hartford, Simsbury, and West Hartford. Mobile Crisis Team will go to community sites such as emergency rooms, jails, homes, or street sites for psychiatric crisis intervention, evaluation, and treatment. Mobile and telephone respons...
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Phone: 211
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Address: 180 Fairfield Avenue Bridgeport
view map, CT 06604 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
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Phone: 211
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Address: 180 Fairfield Avenue Bridgeport
view map, CT 06604 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
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Phone: 1-203-324-6127
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Address: 196 Greyrock Place Stamford
view map, CT 06901 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess and stabilize psychiatric emergency and to provide emergency intervention and short-term in-home or in-office follow up when indicated for children and adolescents ages 0 through 1...
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Phone: 211
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Address: 505 Hudson Street Hartford
view map, CT 06106 -
NOTE: This is the Administrative office and does not provide direct service to children in crisis. DCF administers the EMPS Mobile Crisis Intervention Services (Mobile Crisis) for children, youth, and their families and caregivers, including children residing in relative, adoptive or foster care h...
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Phone: 1-203-772-1270
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Address: 93 Edwards Street New Haven
view map, CT 06511 -
Mobile crisis intervention team for children and youth will go to homes, schools, community sites, and emergency rooms to assess psychiatric emergencies and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 an...
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Phone: 1-860-646-3888
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Address: 444 Center Street Manchester
view map, CT 06040 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
COMMUNITY HEALTH RESOURCES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS
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Phone: 1-860-731-5522
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Address: 995 Day Hill Road Windsor
view map, CT 06095 -
Crisis assessments and interventions are provided for adults who may be at risk for hospitalization. Services are provided to prevent hospitalization. Mobile response is provided M-F: 9am-9pm; Sat., Sun, Holidays: 10am-8pm. Phone response is provided 24 hr/7 days....
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Phone: 1-860-224-3331
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Address: 270 John Downey Drive New Britain
view map, CT 06051 -
Emergency Mobile Psychiatric Services (EMPS) will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention for adults ages 18+. Mobile response is provided M-F: 9am-9pm; Sat,Sun: 9am-5pm and phone response is provided 24 hr/7 days for re...
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Phone: 1-203-974-7300
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Address: 34 Park Street New Haven
view map, CT 06519 -
Responds to psychiatric emergencies and acute situations. Offers mobile crisis intervention to Bethany, Hamden, New Haven and Woodbridge residents ages 18+, in need, M-F: 9am-5pm. After hours: Call 203-974-7300 (CMHC Switchboard) and ask for the South Central Crisis Service (SCCS), which provides t...
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Phone: 1-203-739-7007
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Address: 24 Hospital Avenue Danbury
view map, CT 06810 -
Emergency psychiatric outreach for adults in Bethel, Bridgewater, Brookfield, Danbury, New Fairfield, New Milford, Newtown, Redding, Ridgefield, Roxbury, and Sherman....
INTERCOMMUNITY, INC. - ASSESSMENT CENTER: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS
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Phone: 1-860-569-5900
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Address: 281 Main Street East Hartford
view map, CT 06118 -
Crisis Team provides community assessments, mobile crisis support and facilitates entry into state psychiatric hospitals for residents of East Hartford, Glastonbury, Marlborough, Newington, Rocky Hill and Wethersfield. Mobile response is provided M-F: 8:30am-4:30pm. Calls regarding individuals deem...
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Phone: 211
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Address: 28 Crescent Street Middletown
view map, CT 06457 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
RIVER VALLEY SERVICES - SHORELINE OFFICE: EMPS FOR ADULTS/SUICIDE PREVENTION/MENTAL HEALTH HOTLINE
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Phone: 1-860-395-5040
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Address: 2 Center Road West Old Saybrook
view map, CT 06475 -
Telephone hotline and mobile outreach for adults in a mental health crisis....
RIVER VALLEY SERVICES: EMPS FOR ADULTS/SUICIDE PREVENTION/MENTAL HEALTH HOTLINE
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Phone: 1-860-262-5200
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Address: PO Box 351 Middletown
view map, CT 06457 -
Telephone hotline and mobile outreach for adults in a mental health crisis....
RUSHFORD - MERIDEN SERVICES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS
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Phone: 1-203-630-5300
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Address: 883 Paddock Avenue Meriden
view map, CT 06450 -
Provides mobile psychiatric intervention for adults in crisis. Must be suicidal, homicidal or in psychotic and or manic episode. Phone response 24/7. Mobile response is M-F: 8am-8pm, and weekends 12noon-8pm. At 4pm each weekday, the phone lines roll over and are answered by River Valley Services...
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Phone: 1-860-886-9302
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Address: 401 West Thames Street Norwich
view map, CT 06360 -
Psychiatric emergency response for adults who live in Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Ledyard, Lisbon, Montville, New London, North Stonington, Norwich, Preston, Salem, Sprague, Stonington, Voluntown, or Waterford. Services include 24 hour telephone assessment, mobile outr...
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Phone: 1-203-358-8500
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Address: 780 Summer Street Stamford
view map, CT 06901 -
Crisis Services Unit provides community-based crisis intervention services for individuals not currently affiliated with the F.S. DuBois Center. Unit also trains and partners with local police departments to ensure interventions involving the police are sensitive and effective for individuals with b...
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Phone: 1-203-551-7507
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Address: 1635 Central Avenue Bridgeport
view map, CT 06610 -
Phone intervention and walk-in clinic serving people in psychiatric crisis who live in Southwest Connecticut. Mental health workers evaluate, assess and make treatment plans for those in need. Program offer crisis intervention, stabilization and referrals both on site and in the community (people'...
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Phone: 211
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Address: 77 East Town Street Norwich
view map, CT 06360 -
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Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. The mobile crisis team will a...
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Phone: 211
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Address: 31 Dow Road Plainfield
view map, CT 06374 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. The mobile crisis team will a...
UNITED SERVICES - WILLIMANTIC OFFICE: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS
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Phone: 1-860-456-2261
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Address: 132 Mansfield Avenue Willimantic
view map, CT 06226 -
United Services' Emergency Mobile Psychiatric Services Team is available to assist adults, ages 18+, in crisis throughout Northeastern Connecticut. The Team can provide critical intervention and support for a variety of situations, including: severe depression; suicidal thoughts or threats; anxiety ...
UNITED SERVICES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS
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Phone: 1-844-831-9200
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Address: 1007 North Main Street Dayville
view map, CT 06241
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Phone: 1-203-756-7287
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Address: 141 East Main Street, 2nd Floor Waterbury
view map, CT 06702 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
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Phone: 1-203-797-9778
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Address: 72 West Street Danbury
view map, CT 06810 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
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Phone: 211
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Address: 30 Peck Road Torrington
view map, CT 06790 -
Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...
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Phone: 1-860-482-1560
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Address: 249 Winsted Road Torrington
view map, CT 06790 -
Emergency psychiatric outreach for adults in Barkhamsted, Canaan, Colebrook, Cornwall, Goshen, Harwinton, Kent, Litchfield, Morris, New Hartford, Norfolk, North Canaan, Salisbury, Sharon, Torrington, Warren, Washington, and Winchester/Winsted. Mobile Crisis Team offers mental health crisis intervent...
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Phone: 1-203-805-5300
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Address: 95 Thomaston Avenue Waterbury
view map, CT 06702 -
Emergency psychiatric outreach for adults in Beacon Falls, Bethlehem, Cheshire, Middlebury, Naugatuck, Prospect, Southbury, Thomaston, Waterbury, Watertown, Wolcott, and Woodbury. Mobile Crisis Team offers mental health crisis intervention to individuals who are experiencing acute emotional crisis M...
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Phone: 1-860-632-3231
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Address: 20 Tuttle Place Middletown
view map, CT 06457 -
Mobile crisis intervention team for children and youth will go to homes, community sites and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year ...
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Phone: 1-888-793-3500
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Address: 74 East Street Plainville
view map, CT 06062 -
Mobile crisis intervention team for children and youth will go to homes, community sites and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year ...
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Phone: 1-860-463-0308
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Address: 43 Woodland Street Hartford
view map, CT 06105 -
Mobile crisis intervention team for children and youth will go to homes, community sites and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year ...
The importance of conducting an annual wellness visit cannot be overstated, as it allows for a comprehensive health risk assessment that takes into account various risk factors. This encompasses aspects such as weight and blood pressure, which can serve as indicators for potential health complications. Furthermore, a thorough examination of medical and family history provides crucial context, aiding in the construction of a personalized prevention plan for each individual. However, it is essential to note that mental illness, an often-overlooked component of personal health, should be integrated into these evaluations. In cases where suspicious activity arises, such as when we haven't heard from a patient for an extended period, it may be necessary to request a welfare check.
A police welfare check can be an essential tool in such scenarios, providing an additional layer of safety for vulnerable or isolated individuals. Although primarily used by law enforcement for checking on individuals' wellbeing, it may sometimes lead to the uncovering of criminal activity. When such instances occur, they transition from a welfare check to a criminal investigation. Therefore, in the broad perspective of community safety and health, these elements interweave to form a comprehensive approach to public welfare, emphasizing prevention, early detection, and appropriate response measures to protect individuals and society as a whole.