Do you know of a person that may need help?

 Emergencies / Wellness checks / Mental Health Crisis / Safety Concerns

Here are some resources that can help. 

Emergencies and calling 911

 

Calling 911 And Talking With Police

  • If a situation escalates into a crisis, you may have to call the police. Thankfully, there are a few things you can do to keep the situation as calm as possible.

On The Phone

  • Share all the information you can with your 911 operator. Tell the dispatcher that your loved one is having a mental health crisis and explain their mental health history and/or diagnosis. If the police who arrive aren't aware that a mental health crisis is occurring, they cannot handle the situation appropriately. Many communities have crisis intervention team (CIT) programs that train police officers to handle and respond safely to psychiatric crisis calls. Not every police officer is trained in a CIT program, but you should ask for a CIT officer if possible.

During A Crisis

  • Police are trained to maintain control and ensure safety. If you are worried about a police officer overreacting, the best way to ensure a safe outcome is to stay calm. When an officer arrives at your home, say "this is a mental health crisis." Mention you can share any helpful information, then step out of the way. Yelling or getting too close to the officer is likely to make him feel out of control. You want the officer as calm as possible.

Be aware that your loved one may be placed in handcuffs and transported in the back of a police car. This can be extremely upsetting to witness, so be prepared.

What Can The Police Do?

  • Transport a person who wants to go to the hospital. A well-trained CIT officer can often talk to a person who is upset, calm him down and convince him to go to the hospital voluntarily.

  • Take a person to a hospital for an involuntary evaluation. In certain circumstances, police can force a person in crisis to go to the hospital involuntarily for a mental health evaluation. The laws vary from state to state.

  • Check on the welfare of your family member if you are worried about them or can't reach them. Call the non-emergency number for the police department in your community and explain why you are concerned. Ask them to conduct a welfare check.

If you have questions about the laws in your state, talk to your local police department.

Mental Health Crisis

Connecticut Psychiatric Mobile Response Teams

BHCARE - CRISIS SERVICES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-203-736-2601

  • Address: 435 East Main Street Ansonia
    view map, CT 06401 

  • Clinical staff will assess adult callers who are in crisis, and will provide on-site psychiatric crisis intervention when appropriate. Mobile service available M-F: 8:30am-5pm.  After hours, South Central Crisis Services (SCCS) provides telephone coverage M-F: 5pm-8:30am, with mobile coverage until ...

BHCARE - SHORELINE: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS - SHORELINE

  • Phone: 1-203-483-2630

  • Address: 14 Sycamore Way Branford
    view map, CT 06405 

  • Telephone crisis intervention for any Branford, East Haven, Guilford, Madison, North Branford, North Haven resident is available M-F: 8:30am-5pm.  Psychiatric mobile response 24hrs/7days.  After hours, South Central Crisis Services (SCCS) provides telephone coverage M-F: 5pm-8:30am, with mobile cove...

 

BRIDGES HEALTHCARE, INC.: ADULT MOBILE AND ADULT CRISIS SERVICES

  • Phone: 1-203-878-6365

  • Address: 949 Bridgeport Avenue Milford,

  • view map CT 06460 

  • Provides telephone response and mobile crisis intervention for adult residents of Milford, Orange or West Haven only.  Phone response is 24hour/7day.  Mobile response team will meet individuals in the community M-F: 9am-5pm.  After hours, South Central Crisis Services (SCCS) provides telephone cover...

CAPITOL REGION MENTAL HEALTH CENTER - MOBILE CRISIS TEAM AND INTAKE: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-860-293-6335

  • Address: 500 Vine Street Hartford,

  • view map CT 06112 

  • Psychiatric mobile crisis for adults in Avon, Canton, Farmington, Hartford, Simsbury, and West Hartford.  Mobile Crisis Team will go to community sites such as emergency rooms, jails, homes, or street sites for psychiatric crisis intervention, evaluation, and treatment.  Mobile and telephone respons...

CHILD AND FAMILY GUIDANCE CENTER - GREATER BRIDGEPORT PROGRAM - EMERGENCY MOBILE PSYCHIATRIC SERVICE: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 211

  • Address: 180 Fairfield Avenue Bridgeport
    view map, CT 06604 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

CHILD AND FAMILY GUIDANCE CENTER - GREATER NORWALK PROGRAM - EMERGENCY MOBILE PSYCHIATRIC SERVICE: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 211

  • Address: 180 Fairfield Avenue Bridgeport
    view map, CT 06604 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

CHILD GUIDANCE CENTER OF SOUTHERN CONNECTICUT: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-203-324-6127

  • Address: 196 Greyrock Place Stamford
    view map, CT 06901 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess and stabilize psychiatric emergency and to provide emergency intervention and short-term in-home or in-office follow up when indicated for children and adolescents ages 0 through 1...

CHILDREN AND FAMILIES, STATE OF CONNECTICUT DEPARTMENT OF - DIVISION OF CLINICAL AND COMMUNITY CONSULTATION AND SUPPORT: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES) - ADMINISTRATION

  • Phone: 211

  • Address: 505 Hudson Street Hartford
    view map, CT 06106 

  • NOTE:  This is the Administrative office and does not provide direct service to children in crisis.  DCF administers the EMPS Mobile Crisis Intervention Services (Mobile Crisis) for children, youth, and their families and caregivers, including children residing in relative, adoptive or foster care h...

CLIFFORD W. BEERS GUIDANCE CLINIC: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-203-772-1270

  • Address: 93 Edwards Street New Haven
    view map, CT 06511 

  • Mobile crisis intervention team for children and youth will go to homes, schools, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 an...

COMMUNITY HEALTH RESOURCES - MANCHESTER: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-860-646-3888

  • Address: 444 Center Street Manchester
    view map, CT 06040 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

COMMUNITY HEALTH RESOURCES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-860-731-5522

  • Address: 995 Day Hill Road Windsor
    view map, CT 06095 

  • Crisis assessments and interventions are provided for adults who may be at risk for hospitalization. Services are provided to prevent hospitalization. Mobile response is provided M-F: 9am-9pm; Sat., Sun, Holidays: 10am-8pm. Phone response is provided 24 hr/7 days....

COMMUNITY MENTAL HEALTH AFFILIATES - EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-860-224-3331

  • Address: 270 John Downey Drive New Britain
    view map, CT 06051 

  • Emergency Mobile Psychiatric Services (EMPS) will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention for adults ages 18+. Mobile response is provided M-F: 9am-9pm; Sat,Sun: 9am-5pm and phone response is provided 24 hr/7 days for re...

CONNECTICUT MENTAL HEALTH CENTER - ACUTE SERVICES / TRIAGE: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-203-974-7300

  • Address: 34 Park Street New Haven
    view map, CT 06519 

  • Responds to psychiatric emergencies and acute situations. Offers mobile crisis intervention to Bethany, Hamden, New Haven and Woodbridge residents ages 18+, in need, M-F: 9am-5pm.  After hours: Call 203-974-7300 (CMHC Switchboard) and ask for the South Central Crisis Service (SCCS), which provides t...

DANBURY HOSPITAL - PSYCHIATRIC EMERGENCY SERVICES/CRISIS INTERVENTION CENTER: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-203-739-7007

  • Address: 24 Hospital Avenue Danbury
    view map, CT 06810 

  • Emergency psychiatric outreach for adults in Bethel, Bridgewater, Brookfield, Danbury, New Fairfield, New Milford, Newtown, Redding, Ridgefield, Roxbury, and Sherman....

INTERCOMMUNITY, INC. - ASSESSMENT CENTER: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-860-569-5900

  • Address: 281 Main Street East Hartford
    view map, CT 06118 

  • Crisis Team provides community assessments, mobile crisis support and facilitates entry into state psychiatric hospitals for residents of East Hartford, Glastonbury, Marlborough, Newington, Rocky Hill and Wethersfield. Mobile response is provided M-F: 8:30am-4:30pm.  Calls regarding individuals deem...

MIDDLESEX HOSPITAL - FAMILY ADVOCACY PROGRAM: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 211

  • Address: 28 Crescent Street Middletown
    view map, CT 06457 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

RIVER VALLEY SERVICES - SHORELINE OFFICE: EMPS FOR ADULTS/SUICIDE PREVENTION/MENTAL HEALTH HOTLINE

  • Phone: 1-860-395-5040

  • Address: 2 Center Road West Old Saybrook
    view map, CT 06475 

  • Telephone hotline and mobile outreach for adults in a mental health crisis....

RIVER VALLEY SERVICES: EMPS FOR ADULTS/SUICIDE PREVENTION/MENTAL HEALTH HOTLINE

  • Phone: 1-860-262-5200

  • Address: PO Box 351 Middletown
    view map, CT 06457 

  • Telephone hotline and mobile outreach for adults in a mental health crisis....

RUSHFORD - MERIDEN SERVICES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-203-630-5300

  • Address: 883 Paddock Avenue Meriden
    view map, CT 06450 

  • Provides mobile psychiatric intervention for adults in crisis.  Must be suicidal, homicidal or in psychotic and or manic episode.  Phone response 24/7.  Mobile response is M-F: 8am-8pm, and weekends 12noon-8pm.  At 4pm each weekday, the phone lines roll over and are answered by River Valley Services...

SOUTHEASTERN MENTAL HEALTH AUTHORITY - MOBILE OUTREACH: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-860-886-9302

  • Address: 401 West Thames Street Norwich
    view map, CT 06360 

  • Psychiatric emergency response for adults who live in Bozrah, Colchester, East Lyme, Franklin, Griswold, Groton, Ledyard, Lisbon, Montville, New London, North Stonington, Norwich, Preston, Salem, Sprague, Stonington, Voluntown, or Waterford. Services include 24 hour telephone assessment, mobile outr...

SOUTHWEST CONNECTICUT MENTAL HEALTH SYSTEM - F.S. DUBOIS CENTER: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS - STAMFORD

  • Phone: 1-203-358-8500

  • Address: 780 Summer Street Stamford
    view map, CT 06901 

  • Crisis Services Unit provides community-based crisis intervention services for individuals not currently affiliated with the F.S. DuBois Center. Unit also trains and partners with local police departments to ensure interventions involving the police are sensitive and effective for individuals with b...

SOUTHWEST CONNECTICUT MENTAL HEALTH SYSTEM - GREATER BRIDGEPORT COMMUNITY MENTAL HEALTH CENTER - CRISIS ADMISSIONS UNIT: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-203-551-7507

  • Address: 1635 Central Avenue Bridgeport
    view map, CT 06610 

  • Phone intervention and walk-in clinic serving people in psychiatric crisis who live in Southwest Connecticut.  Mental health workers evaluate, assess and make treatment plans for those in need.  Program offer crisis intervention, stabilization and referrals both on site and in the community (people'...

UNITED COMMUNITY AND FAMILY SERVICES - EMPS SE: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES) - SOUTHEASTERN CT

  • Phone: 211

  • Address: 77 East Town Street Norwich
    view map, CT 06360 

  •  

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. The mobile crisis team will a...

UNITED COMMUNITY AND FAMILY SERVICES - PLAINFIELD HEALTH CENTER (EMPS NE): MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES) - NORTHEASTERN CT

  • Phone: 211

  • Address: 31 Dow Road Plainfield
    view map, CT 06374 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. The mobile crisis team will a...

UNITED SERVICES - WILLIMANTIC OFFICE: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-860-456-2261

  • Address: 132 Mansfield Avenue Willimantic
    view map, CT 06226 

  • United Services' Emergency Mobile Psychiatric Services Team is available to assist adults, ages 18+, in crisis throughout Northeastern Connecticut. The Team can provide critical intervention and support for a variety of situations, including: severe depression; suicidal thoughts or threats; anxiety ...

UNITED SERVICES: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS

  • Phone: 1-844-831-9200

  • Address: 1007 North Main Street Dayville
    view map, CT 06241 

  • United Services' Emergency Mobile Psychiatric Services Team is available to assist adults, ages 18+, in crisis throughout Northeastern Connecticut. The Team can provide critical intervention and support for a variety of situations, including: severe depression; suicidal thoughts or threats; anxiety ...

WELLMORE BEHAVIORAL HEALTH - CHILDREN'S CLINICAL SERVICES: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-203-756-7287

  • Address: 141 East Main Street, 2nd Floor Waterbury
    view map, CT 06702 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

WELLMORE BEHAVIORAL HEALTH - DANBURY CLINICAL SERVICES: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-203-797-9778

  • Address: 72 West Street Danbury
    view map, CT 06810 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

WELLMORE BEHAVIORAL HEALTH - TORRINGTON CLINICAL SERVICES: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 211

  • Address: 30 Peck Road Torrington
    view map, CT 06790 

  • Mobile crisis intervention team for children and youth will go to homes, community sites, and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year...

WESTERN CONNECTICUT MENTAL HEALTH NETWORK - TORRINGTON AREA: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS - TORRINGTON AREA

  • Phone: 1-860-482-1560

  • Address: 249 Winsted Road Torrington
    view map, CT 06790 

  • Emergency psychiatric outreach for adults in Barkhamsted, Canaan, Colebrook, Cornwall, Goshen, Harwinton, Kent, Litchfield, Morris, New Hartford, Norfolk, North Canaan, Salisbury, Sharon, Torrington, Warren, Washington, and Winchester/Winsted. Mobile Crisis Team offers mental health crisis intervent...

WESTERN CONNECTICUT MENTAL HEALTH NETWORK - WATERBURY AREA: EMERGENCY MOBILE PSYCHIATRIC SERVICES FOR ADULTS - WATERBURY AREA

  • Phone: 1-203-805-5300

  • Address: 95 Thomaston Avenue Waterbury
    view map, CT 06702 

  • Emergency psychiatric outreach for adults in Beacon Falls, Bethlehem, Cheshire, Middlebury, Naugatuck, Prospect, Southbury, Thomaston, Waterbury, Watertown, Wolcott, and Woodbury. Mobile Crisis Team offers mental health crisis intervention to individuals who are experiencing acute emotional crisis M...

WHEELER CLINIC - 20 TUTTLE PLACE, MIDDLETOWN: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-860-632-3231

  • Address: 20 Tuttle Place Middletown
    view map, CT 06457 

  • Mobile crisis intervention team for children and youth will go to homes, community sites and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year ...

WHEELER CLINIC - 74 EAST STREET LOCATION - PLAINVILLE: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-888-793-3500

  • Address: 74 East Street Plainville
    view map, CT 06062 

  • Mobile crisis intervention team for children and youth will go to homes, community sites and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year ...

WHEELER CLINIC - WHEELER FAMILY HEALTH & WELLNESS CENTER - HARTFORD: MOBILE CRISIS INTERVENTION SERVICES FOR YOUTH (FORMERLY KNOWN AS EMERGENCY MOBILE PSYCHIATRIC SERVICES)

  • Phone: 1-860-463-0308

  • Address: 43 Woodland Street Hartford
    view map, CT 06105 

  • Mobile crisis intervention team for children and youth will go to homes, community sites and emergency rooms to assess psychiatric emergency and to provide emergency intervention and brief in-home follow up when indicated for children and adolescents ages 0 through 17. Will also take 18 and 19 year ...