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Virginia Brain Injury, CCC Plus Waiver, and Medicaid Appeal Help

Sep 19
2 min read

Virginia has state-funded brain injury services, Medicaid brain injury case management, and the Commonwealth Coordinated Care Plus (CCC Plus) waiver. This page connects those systems in a short, plain-language route.

Start here

  1. If you need brain injury navigation or community support: start with Virginia DARS Brain Injury Services.

  2. If you need Medicaid help at home: review the CCC Plus waiver and ask for a long-term services and supports screening.

  3. If Medicaid denied, reduced, or ended coverage or services: follow the written notice and use the DMAS appeal process before the deadline.

Brain injury services

The Virginia Department for Aging and Rehabilitative Services Division for Community Living coordinates brain injury services and works with nine brain injury providers. Services can include resource coordination, case management, clubhouse, and day-program support.

Virginia Medicaid also publishes Brain Injury Services information about targeted case management for people with severe traumatic brain injury.

CCC Plus waiver and help at home

The CCC Plus waiver page explains home and community-based supports for qualifying older adults and people with physical disabilities, chronic illness, or severe impairment who would otherwise require institutional care. It describes Medicaid application routes and how to request a long-term services and supports screening.

Write down:

  • The applicant or participant name and Medicaid ID.

  • The exact service, waiver, assessment, or accommodation requested.

  • The date requested and who received it.

  • Every notice, assessment, service plan, email, and call reference number.

  • How the decision affects safety, health, communication, mobility, work, or community living.

If you disagree with a decision

Virginia's DMAS Appeals Division handles applicant and member appeals involving Medicaid eligibility and service decisions. The AIMS appeals portal can be used to file eligible appeals, upload records, and monitor status. If the decision came from a managed care organization, follow the notice and complete the plan's required appeal level before asking DMAS to review the final plan decision.

Ask for the complete written reason and rule used, the records relied on, an accessible copy of the notice, and written confirmation of the appeal filing date.

Communication support

You can ask the agency or health plan for plain language, extra processing time during calls, written follow-up, an authorized representative, an interpreter, large print, audio, Braille, or another effective communication method. Put the request in writing when possible and keep a copy.

Official sources

Scope and safety

ABI Resources provides direct care services in Connecticut. This Virginia page is national informational content and does not claim that ABI Resources provides Virginia services or represents any government agency. Program rules and deadlines can change. Verify details with the agency and follow your written notice. This is general information, not medical or legal advice. Call 911 for an emergency. Call or text 988 for a suicide or mental-health crisis.

Reviewed: September 19, 2026.

 
 
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